Terms of service.

Thank you for scheduling with The Standard Detailing & Tint - if you need anything before your service or have questions, please feel free to call/text (747) 230-9551.

By scheduling your service with The Standard Detailing & Tint - you agree to all terms of service listed below.

PRICING/DEPOSITS

  • Any pricing given prior to seeing your vehicle is a general quote & is subject to change based on the condition of the vehicle and level of perfection desired.

  • Acceptable forms of payment are cash, card or Zelle. If using zelle, the email TheStandardDetailingandTint@gmail.com will be used to collect payment. If paying with card - a processing fee will be charged.

  • Payment must be paid in full once all services have been performed.

  • If no one will be present during the time of appointment, services must be paid in full at least 1 day prior to the appointment.

  • If no payment is received as described above, the customer is subject to an additional 25% each day that passes once services have been completed.

  • To schedule an appointment a deposit may need to be collected to reserve your desired date & time - upon completion of services this deposit will go towards the final balance due. This deposit is non refundable if the appointment is canceled or rescheduled within 24 hours of your appointment.

  • All customers receive a customized service with customized pricing based on condition of vehicle, frequency of service and level of perfection desired. These prices may fluctuate if your vehicle is dirtier than usual or if any additional protection or services are desired.

  • A consultation fee may be required to provide a thorough inspection of the vehicle before giving a final price. This consultation is not a deposit and will not go towards any final bill.

SCHEDULING/RESCHEDULING/CANCELLATIONS

  • Booking an appointment can be done 24/7 by contacting us directly at (747) 230-9551 or online.

  • To schedule an appointment a deposit may need to be collected via "Zelle" or card in order to reserve your desired date & time - upon completion of services this deposit will go towards the final balance due. This deposit is non refundable if the appointment is canceled or rescheduled within 24 hours of your appointment. 

  • If you need to cancel or reschedule - we ask that you please notify us at least 24 hours prior.

  • Cancellations or rescheduling made within 24 hours of your appointment will result in a rescheduling fee of $50 - $500 (subject to change based on the projected total for services missed), which must be paid prior to confirming a new appointment.

  • You will receive multiple texts during your process from the time of booking until the day of service. 1 text will be sent notifying you that your appointment has been booked, a 2nd text when/if your appointment is 1 week away, a 3rd text the day before your appointment to confirm your appointment (if no response is received before 3pm on the day this message is sent, your appointment will automatically be canceled) and a final text message the day of when I am on the way with an accurate ETA.

  • On the day of service a waiting period of 10 minutes will be given once we arrive on site. After 10 minutes has passed your appointment will automatically be cancelled and need to be rescheduled.

  • All service appointment times are subject to change. Job lengths can change based on the condition of any customer's vehicle - so some jobs may take longer (or shorter) leading to me running late (or early) to your appointment. I will do my best to reach out and keep you updated with a status on when I’ll be arriving, but I ask that you be flexible with a time when scheduling in case this situation happens.

POTENTIAL REASONS FOR ADDITIONAL CHARGES DURING YOUR SERVICE

Excessive dirt or pet hair, oversized vehicles, stain removal, fabric shampooing, polishing, paint correction, water spot removal, scratch removal, bio hazard clean up (vomit, urine, blood, etc), pet hair, mold/mildew, bodily fluids, excessive trash/loose debris.

PERSONAL ITEMS & VALUABLES

  • Clients must remove all valuables and loose items must be removed prior to appointment.

  • The Standard Detailing & Tint is not responsible for lost or forgotten items.

  • Anything left in the vehicle may be moved for cleaning.

  • If there is excessive debris around the vehicle/in the trunk these items will not be removed and the area will not get cleaned. If you desire us to move around items to clean this may lead to additional charges.

  • All baby seats, car seats or booster seats must be removed prior to service if you want the area underneath cleaned. We do not remove,move or clean any of these items for safety reasons.

DETAILING EXPECTATIONS

While we strive to get your car as perfect as possible - some restraints due to budget, time or condition of vehicle may play a factor. If your car has severe stains or odors - we will try our best to remove said smells or stains to the best of our ability without sacrificing the material or current condition of the vehicle. When polishing any painted surfaces, we are at the will of how much clear coat is remaining on the vehicle and the level of perfection desired. We will aim for 90% perfection when the condition of the vehicle is ideal but we will not push the limits to the point that any new imperfections like clear coat failure or paint burn throughs are created.

Any protection that is installed, both inside or outside, will need to be properly cared for and maintained in order to achieve optimal longevity. Any neglect, improper washing or proper upkeep may lead to anything installed on the vehicle to fail prematurely.

PROTECTION EXPECTATIONS

When it comes to protecting your paint, glass or wheels, we use a wax, sealant or ceramic coating. In regards to longevity - a wax lasts up to 2 weeks or until you wash the vehicle again, sealants can last for 3-6 months and ceramic coatings can last up to 8 years. These time frames are only a guideline and we can not guarantee or warranty that your vehicle's protection lasts its full amount. There are many factors that can play a role in how long your vehicle's protection lasts (i.e how you wash it, how often it's washed, the products used when washing, how much it's driven, how it is stored.) If a car is protected and then stored in a garage and barely driven it will last longer than a car that is parked outside under a tree and then taken through an auto wash.

TINTING EXPECTATIONS

 When tinting any vehicle imperfections can be classified as bubbles, dirt, debris, peeling, scratches, moisture, or improper fitment. While imperfections are inevitable, we aim to leave your tint looking as perfect as possible with limited imperfections. These imperfections can be created when the working environment isn't ideal i.e hot weather, wind, old vehicles, dirty vehicles, etc. If these conditions aren't able to be worked around we will still do our best to provide the best possible experience and service. 

MARKETING CONSENT

While servicing your vehicle we may take photos and/or videos in order to post our work on all social media platforms or our website. Videos may contain audio of conversations that take place during our visit.

 If you do not want any photos or videos taken or would like us not to capture any faces or audio- please let us know and we will gladly oblige. 

WEATHER POLICY

When offering mobile services some services will require ideal conditions in order to be performed. In some cases if weather conditions are too windy, hot or otherwise unsafe or ideal to work in, the appointment may need to be rescheduled or moved in doors in order to be completed.

LIMITED LIABILITY 

The Standard Detailing & Tint is not responsible for:

Any pre-existing damage on any interior or exterior surfaces, weak clear coat or paint failure during the wash process, electrical or mechanical issues that may occur coincidentally, any damage caused by aftermarket parts that may come loose during service.

RIGHT TO REFUSE SERVICES

We may refuse services for:

  • Unsafe environment

  • Hostile behavior

  • Biohazards not disclosed

  • Vehicles in a condition beyond the scope of detailing

By scheduling any appointment, you acknowledge that you have read, understood, and agree to all terms and conditions listed above.